Customer Testimonials

Had a great and seamless experience. Very Happy with our Ford Bronco. Thanks Mohammad for making the process simple & quick!!

Only the best experiance at Biener Ford..they make you feel like family… the staff gives you 100 percent undivided attention.


Really made it easy. Buying a car can be a pain - I spent as much time laughing and joking while the paperwork was being drawn up as anything. A pleasure doing business.

Andre was amazing. Easy to deal with. Gave me a great price. And was not overly aggressive. It was an amazing experience and Andre made it super easy.

Great service and communication. Issue resolved.

Biener Ford has been our go-to dealership for the past two years, and the overall experience has always been exceptional. A special thanks to Simon Han for his outstanding customer service and dedication. His expertise in marketing and communication makes the car-buying process seamless and enjoyable. We continue to return to this dealership for new vehicles because of Simon's professionalism and commitment to excellence.

After a bad experience at a different ford dealership, I stoped into biener ford looking to discuss my options to purchase a Bronco. Being a young woman, I was not being taken seriously by some of the salesmen I interacted with before. I absolutely did not feel like that was the case at Biener. I told them about my prior experience, they apologized and provided service that exceeded my expectations. The manager Ken worked with me himself to get me the best deal possible on a 2024 Outer Banks Bronco. After I purchased the car ones of the employees walked me ...


Mohammed helped me lease a Ford Bronco Sport at a great price. Mohammed and his team are awesome. I am very pleased how smoothly the transaction went. I will definitely recommend Biener Ford to all my friends and family. Thank You.


Great customer service and communication. In particular Jennifer Arevelo. She worked with and for me and her efforts on my behalf were fantastic. I have been a Ford owner for over 30 years and the team at Biener are the best.

Steve in Service is the man, now there's a guy who takes pride in his work.

Renewed my faith in a proper car dealership. Sales and service here have been great. Thank you Andre, and thank you Steve in service.





Great additional pieces to have someone drop off the car when it's done. 👍🏻

Ozzie was the best! A very friendly and knowledgeable salesperson and Ken started me off with processing, while Isaac the sales manager finished on the day of pick up. Very satisfactory experience all around. Would recommend them to anyone interested in purchasing a new or used vehicle!

Prompt service delivered in time frame stated. Very informative and polite staff. Comfortable waiting area. Highly recommend Biener for all your vehicle needs.

This review is long overdue! We dealt mainly with Danny who was terrific; very knowledgeable and gave us honest feedback and recommendations. He also appeared to work closely and fairly with his colleagues; across the board, and up & down the ladder. While I’ve had a license for 24 years, I’ve always lived in Urban areas and this is my first car. I LOVE it!! It’s perfect for us. Danny offered his time to ensure we knew how to finesse all the extra bells and whistles. Unfortunately we had other appointments and had to run. Hoping to go ...

We had an incredible experience buying a Bronco with Andre. He was very knowledgable, professional and friendly. We certainly will recommend this dealership and Andre to others in the future! We also appreciated how this Ford location was not pushy at all and they let us take our time to make a decision

Great service ever from a service center. Steve Tomaski great service Advisor accompany all my isues with my shelby. Would highly recomend.

Everyone there was amazing. Very helpful to say the least. A special thanks to Frank, truly the best. I have many dealerships around my house but I chose to comeback because of the professionalism and attention to detail that he put in. He made sure to put me in the best car for me and was attentive no matter the time. Even after work hours he puts his clients first. I highly recommend the dealership. Thank you for the new car!

Biener Ford Service is a Great place to service your vehicle (s). I dealt with manager Steve, Jennifer and service director Peter. All good people, try to make it happen. My vehicle repaired and needed additional touch ups and no problem, was scheduled to address. I recommend this Business positively , they work hard to take care of customers needs.! By the way, Biener Ford repairs other brands as well with OEM parts. Call them, make an appointment and see the results.

The people in Biener Ford were great. Should out to Ken and Ozzie for taking care of me. Its my first time buying a car in my life so this is pretty much a nerve wracking big decision. It’s really beautiful used car though, it has everything that I want and need: Only reason I give 4 stars is I was the dealership since 1:30 PM but was only attended around 6 PM but I understand its a busy day, 4 hours plus was just too long for me. Again, lovely people and clean and beautiful dealership! I recommend them.

Steve in service was so accommodating. My issue was diagnosed and dealt with in less than a day.

Simon is the best.

Steve Tomaski had patience and did an excellent job servicing my truck! I highly recommend him!


Great place!!! Very nice team!!!

Andre was a great help and was patient in answering all my questions. He would come and update me in anything that was happening during the purchase process. Would recommend 100%


Good service, fast turn around

We are pleased to report that Jennifer at the front desk and Luis, the mechanic, have consistently demonstrated exceptional friendliness and helpfulness. We have also observed that both of them and the rest of your staff treat all customers with great respect. We are more than satisfied with the services provided. Having been regular customers of Beiner for over a year, we can only say positive things about the overall service—especially Jennifer and Luis' professionalism and dedication. Thank you for having such outstanding team members. Sincerely, Mr and Ms Muga

We would like to. praise the outstanding service provided by the Ford Service Department at Biener Ford. We would especially like to say how outstanding Steve Tomaski is. He is patient, friendly, knowledgeable and is always there to help. He is a gem. All of Biener Ford is WONDERFUL!

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Great experience. My car was repaired better than new. Steve in service was very professional and helpful.

Biener Ford took really good care of us with our used car purchase. Special thanks to Ken for addressing and taking care of all our needs. As a customer I felt like I was put first and treated with the highest respect and priority. Really good experience and highly recommended.

Excellent, Speedy service




Great customer service and very informative attentive to your needs. I recommend this dealership.

Once again Biener Ford's service department went above and beyond to make our inspection and servicing swift, thorough, and economical. Thank you!!

Great service. Simon was wonderful and went out of his way to get me the best deal possible. The financing was easy and they play cool music in the store!! What else can you ask for



Plainview and simple, they took care of me.

great experience

Steve persona is exceptionally amazing! His warm and engaging approach with the customer goes beyond commendable! Breath of fresh air!


Steve was great! Excellent customer service!

Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !!


Andre is amazing. He is honest, straight to the point, and most importantly respectful. I have dealerships about 7 minutes from where I live but I drove an hour in the opposite direction to get my car because of his professionalism. Andre and Biener Ford Staff are 100% worth it and worth going out of your way for. I can’t tell you how happy and satisfied I am knowing I got a vehicle Im in love with. Thank you Andre(and everyone else who were also great to be around. Everyone was always laughing, having a good time, and treating you ...

Ordered a mustang to spec from beiner. Danny the salesman was top notch.Very Knowledgeable and a gentleman.He kept me posted on the delivery status up to the minute. He worked with the manager and they both got me a good deal for all of us.i definitely recommend them highly and will go back in the future. Thank you for the excellent experience Steven Nathanail

Very professional and courtesy service team!! Thank you Steve for keeping your promise to get me a loaner while my Bronco was getting repaired!!



Good service except going over to next lot will recommend rating 4/5


Good over all experience , Steve Tomasik the service Consultant directed my service in a professional manner .


Great parts and service department. Thank you

I took my 2013 Ford fiesta to get an oil change today and you would think I was royalty. I like the fact the service is always their highest priority. The price was very affordable and they did not recommend a whole lot of services to up charge me like most other dealerships. I will always take my car to to Biener Ford.

Service at Biener is 5/5 stars all the way. Jennifer (service writer) all the way to Brett. We couldn’t be happier with their performance, professionalism and courteous attitudes. Thank you all

Since I have had good experiences with Biener Ford , I chose them to do some warranty work for. Our Fusion hybrid. They were kind enough to pick up and return our car after the work was completed. Their valet driver was courteous and professional.

Excellent service from the time I got there until I left they were very constantly on top of things There service writer Steve was very good explaining everything to me.


This is the best place to come for service! Ask for Steve, sit back, enjoy a coffee, and relax because your car will definitely be in good hands.

Walked in without service appointment Jennifer in service department got my car right in and fixed my issue. Took less than an hour.


A+ Service at this dealer, the staff makes a huge difference, always willing to help the costumer and make you feel welcome…


I had an excellent experience with the services department at Bruner Ford From the moment I walked in, the staff were welcoming and attentive. Steve , in particular, went above and beyond to ensure my vehicle’s needs were met efficiently and effectively. The team thoroughly assessed my car and provided clear explanations regarding the issues and necessary repairs. I appreciated their transparency about costs and timelines, which helped me make informed decisions. The technicians worked diligently, and I could tell they took pride in their work. Steve the man you always look for

Big thank you to Frank and Benny! I went in looking for something specific and they gave me everything I wanted plus some.


They took good care of me with open arms like we were family. They helped me get the best possible deal and most of all, they were honest.



Today I took my second Ford Expedition, after driving three years on my previous Ford. First of all the service is exceptional! Special thanks to Frank Garcia, who helped me with my first car and during these years treat me like a family member. I even didn’t try to go to another dealer, because I knew that Frank will find me the best deal according to my needs. Very professional and honest! Always getting great service during these years from Steve and whole team of Biener Ford!

Ford Focus ST repaired due to a bad fuse connecting the body control module. Repair took 2 weeks.

Jennifer and the Techs did a great job with my recall.


Amazing inviting and professional service. Steve is the best type of person to deal with first start of your day. The entire team was friendly. They made sure I had a ride home and delivered my car to me since it was a long service. I highly recommend đź‘Ťđź‘Ť

Brought our company Ford Transit 350 in for side view mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly recommend Biener Ford for service.

Fantastic experience at Biener Ford. I felt that they took care of me with a personal touch. Steven is an absolutely wonderful service advisor.

Eric is such a nice salesman. Not pushy - just easy going. Benny in finance also doesn’t try to sell you stuff that you don’t need. Great experience.

The best service, and professional staff.



Very happy with the care I received, excellent care I received

Sales experience was seamless. The professionalism of the staff was exemplary. I love my new car!

We waited two years for this car, but it was worth it. The salesperson was supportive and kind


5 stars is low for this place!! I had a great experience with this dealership. They really go beyond what you ask and provide service of the highest quality. I want to give a special shoutout to Jennifer Arevalo who was very kind, helpful, respectful, and patient with me. She was great in letting me know what I had to do on my end and where exactly the dealership was with ordering and delivering my parts. Whatever you need, Biener Ford won’t let you down. Thanks again Jennifer!!!


Edit: August 6th 2024 - Ray Costello reached out to me and apologized for everything I went through. He even promised to reimburse me for the tires and he did. I was very pleased with Ray’s kindness and integrity. Therefore I am giving 4 stars because of his kindness and honesty. Worst experience at a dealer ship. Multiple reasons why. We dealt with Muhammad Ali for reference. Purchased a used SUV for over $30,000. We live 2 1/2 hours away but we were very excited about getting this suv. 1. I was getting a loan through my bank with a specific interest rate. Ali called ...